It may have been an exhausting process taking upwards of a year depending on the landscape and other works, but finally, your pool is nearly finished.
If it’s a Minke Pool it will obviously look awesome, and the process will have been a pain-free delight. It will also have been built to be low maintenance and easy to use.
The purpose of this post is to explain the responsibilities of the pool owner after we finish the job.
When our baby becomes your baby.
We hope you put as much love and effort into looking after your pool as we have during the construction process.
In the last 5 Years we have monitored all of our completed projects and the pools that look as awesome today, as the day they were finished, are the pools where the client has taken an active interest in their pools operation.
If you are not inclined to look after the pool yourself it is advisable to engage a service company to perform routine maintenance on your pool. BUT, keep in mind the service company may come only once a fortnight for an hour or two. You live with your pool every day, and are therefore the best person to keep an eye on its operation.
As a rule, when we finish a pool we maintain it for a minimum of 2 weeks, usually more, whilst we tweak the equipment and ensure optimal pool efficiency. At the completion of this period, we will give you a formal “Handover” where you will receive a folder containing all as-built documentation, equipment warranties, user manuals and an official SPASA handover certificate and booklet. During the initial maintenance period, we will begin to familiarise you with your pool equipment and operation and usually, at this stage, the education process is a question and answer dialogue with the client.
During the “Official” handover we like to go over the complete swimming pool equipment set up as well as showing the client how to vacuum the pool, conduct a water chemistry test and use any specific unique pool equipment functions.
Every pool we build is unique and as a result, the maintenance requirements of each pool is also unique. For this reason, we encourage clients to take notes during the handover that they can understand, in a language that makes sense to them. We like to spend a significant amount of time with the client during the handover. As a guide, 2 hrs would be a minimum period to spend with a fist time pool owner. After the completion of the handover, we are always available to assist with further queries. Often it will involve a second site catch up to run over the finer points of equipment function after a few weeks of living with the pool.
DON’T BE SCARED:
Initially, the pool equipment may seem overwhelming but don’t be scared. Pool equipment is generally very easy to operate and maintain but the best way to fully understand your gear it to become familiar with it. Ask questions, read user manuals and understand the basic purpose of each piece of your pool equipment. The Pool owner who does this will be confident in their pool operation and more importantly, they will know instantly when something may not be right and requires some expert diagnosis or potential warranty related service claim.
We provide a free 6-month major pool service to all our completed pools. This service is designed to give the client another opportunity to run through pool equipment maintenance, and it also allows us to check up on our Baby.
Every pool runs a bit differently and has to be seasonally adjusted. The run times and chlorine or sanitizer production will also need to be monitored and adjusted over the course of the year. To run your pool cost effectively you want to minimise equipment run times and hence power usage. so you won’t really fully understand your pools needs until you have lived with if for a year.
BE ON THE LOOK OUT:
As you live with your pool and get to know it keeps a watchful eye on her.
Keep and eye on water colour and clarity. It should be crystal clear so any change in water clarity or colour will more than likely be an indicator that something is not right.
Have a keen ear for any change in noise levels. If pumps become noisy or your pool begins to make strange slurping sound something is not right. It may be related to flow rates or water operating levels but a keen ear will often identify a potential problem in its early days.
After all that it has to be said that modern pools are very easy to maintain. The inclusion of in-floor cleaning systems, robotic cleaners, modern salt chlorinators, automatic water levellers, L.E.D lighting and numerous other hardware items makes pool ownership a relatively easy, low commitment and high reward investment in you home and your lifestyle.
The idea of this post has been to simply emphasise that the more effort you put into understanding your pools operation, the more that investment will be protected for a lifetime to come.
Happy swimming and enjoy your pool.